Shipping policy

Shipping Policy

Discreet Shipping Guaranteed
Your privacy is our priority. All orders are packaged discreetly, with no branding or reference to the contents on the exterior of the package.

Shipping Methods
We currently offer Standard Shipping within South Africa. Delivery typically takes 2–3 business days from the time your order is shipped.

Processing Times
Orders are processed within 1 business day. Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Areas
While we strive to deliver to as many locations as possible, there may be certain areas within South Africa that are inaccessible for delivery. If your address falls outside of our delivery zones, our customer service team will contact you to arrange an alternative solution or provide a refund.

Free Shipping Offers
We occasionally run promotions offering Free Shipping on orders exceeding a specific amount. Stay tuned to our website or subscribe to our newsletter to take advantage of these deals.

Shipping Fees
Shipping fees are calculated at checkout based on your location.

Order Tracking
Once your order has been shipped, you will receive a tracking number via email to monitor its journey to your doorstep.

If you have any questions or concerns about your shipment, or if you are unsure whether we can deliver to your area, please contact us at info@lushandbloom.com.